We aim to provide a transparent and fair refund process for all users of Conference Pay. Please read the policy carefully before making a payment.
1. Refund Eligibility
Refunds are applicable only if requested within 7–14 days of payment and before service activation.
2. Non-Refundable Cases
Payments made after event confirmation, submission processing, or service completion are non-refundable.
3. Processing Time
Approved refunds are processed within 5–10 business days depending on the payment gateway.
4. Transaction Charges
Payment gateway fees and transaction charges are non-refundable.
5. Contact for Refunds
For refund requests, please contact [email protected] with payment details.